Exactly what it says on the box: a lightly filtered experience pulled from my (now former) day job in a customer service call centre, made interactive in a point-&-click format. Lose politely, or lose spectacularly; the choice is yours. This game focuses on a call received by an employee of a customer service call centre; the player must navigate through the call without irritating the caller or breaking confidentiality laws.
December 21, 2012
Pay